Pallet exchange with PAKi

On this page you can find out how to request a PAKi order for a pallet exchange during a Cargonexx transport.

What is PAKi?

PAKi is our cooperative partner for transports that involve pallet exchange. PAKi is a service provider for the exchange of standardized, exchangeable (Euro- and Düsseldorfer-) pallets. If you accept an order without already having exchangeable pallets on board, PAKi offers many options for settling the pallet debt. Pallets can therefore be conveniently collected or delivered at a PAKi station without you having to worry about returning these pallets.

How do I request a PAKi order?

To request a PAKi order, please send us an e-mail to service@cargonexx.de and follow the steps below:

1. Enter the tour number in the subject line
Write "pallet exchange" + the "tour number" in the subject line for which you wish to request a PAKi order so that we can assign your request to the correct transport order.

2. Specify important information in the text field
To enable us to request a suitable PAKi order for you, we need the following information:

  • Type of pallet 
    What type of pallets do you want to exchange
  • Number of pallets
    How many pallets should be exchanged
  • Return location & postcode
    Where would you like to exchange the pallets
  • Date of return 
    When do you want toreturn the pallets?

Once you have completed the request, we will deal with your inquiry as quickly as possible and send your PAKi order as soon as it has been processed.

 

Are there any costs for me?

No, usually the fee for the use of PAKi is already included in the transport price. However, should there be any deviations during the transport, Cargonexx reserves the right to eventually pass on costs to you.

More information about possible options to exchange pallets can be found here.

Any questions?

Please send us an e-mail to: freight-docs@cargonexx.de
Or give us a call: +49 40 87407657

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