Transport Service Manager (m/f/d)

  • Entry as

    Entry as

    Employee

  • Working model

    Working model

    Full time

  • Location

    Location

    Hamburg

  • Start

    Start

    By arrangement

Your tasks

An excellent service area is an essential success factor for us - and this is exactly where we need you as Transport Service Manager (m/f/d).

  • As part of the disposition team you contribute directly to the success of the company
  • You represent our company in the exciting interface between (major) customers, international forwarding agencies and transport companies
  • You make sure that the ability to deliver is guaranteed before accepting tours
  • You also make sure that the delivery quality of the tours is guaranteed
  • You proactively strive for the satisfaction of our customers and partners
  • You react solution-oriented and diplomatically to obstacles and complaints
  • You actively participate in the purchasing of tours and support your colleagues from the sales team in this way
  • You search and find optimization possibilities and communicate them in the department

Your profile

We see our talented and motivated employees as our most important asset. But what requirements do you have to meet to become a part of the success story?

  • You have completed an apprenticeship with a focus on logistics and trucking
  • You have already gained your first practical experience in service
  • You have customer service in your DNA and enjoy working your way into the logistics and freight forwarding industry (or you already have one to three successful years in the industry)
  • You can easily, professionally and concisely answer questions from our partners - verbally and written
  • You act like Sherlock Holmes while finding solutions and optimizations for our customers  therefore, it is also easy for you to adapt to different scenarios
  • You like to work independently and team-oriented at the same time and you know how to achieve goals together as an efficient team
  • You speak German fluently and have good English skills (any other foreign language is very welcome, but not mandatory)

About us

  • Here you will meet a team of like-minded people who roll up their sleeves, have fun at work and make a real difference
  • We support flexible working hours as best we can, offer a mobility program (e.g. HVV Ticket) and ensure that our employees' work-life balance is right
  • Learning on the job, regular training and workshops are something we do as a matter of course
  • It is important to us that the success we have achieved together is celebrated and therefore, we organize events for the team after important phases
  • With us, you have the unique opportunity to experience and shape the growth of a highly ambitious company

Did we spark your interest?

You want to help us create a greener logistics industry and see yourself enjoying the tasks? Then you should apply as quick as possible. :)
We make applying a real experience - no cover letter, just upload your curriculum vitae or file your Xing/LinkedIn profile, 5 minutes and you are done!

We look forward to getting to know you and your personal story soon!