The entry of orders is done manually and requires a lot of time and effort.
Data tables on e.g. Sharepoint drives or entries in calendars are used for the administration of orders in the logistics team.
Consolidating individual orders into loads is time-consuming, heavily dependent on the mental knowledge of the dispatchers, and does not lead to optimal utilization of transport capacities, which in turn leads to higher costs.
The lack of real-time data on the status of each job not only increases the workload of service teams, but also hinders the development of efficient and scalable customer service.
Order entry is standardized and allows linking to order forms on e.g. websites or ERP systems , avoiding manual effort and errors.
A source of truth for the fulfillment status of all orders, improves delivery rates and reduces manual effort in the logistics team
The process of consolidating individual orders into loads is fast, independent of the dispatchers' tacit knowledge, and results in optimal utilization of transportation capacity, which in turn reduces costs.
The availability of real-time data on the status of individual orders not only reduces the workload of service teams, but also lays the foundation for software-based customer support.